![]() Please sign in to My TELUS, remove the Amazon Prime theme pack from your Optik TV subscription or replace it with another theme pack. This is because the email address used to set up the Amazon Prime account through your Optik TV subscription is associated with an active Prime membership, as a result you are unable to transfer this Prime account to your Optik TV subscription. I received an error message when setting up my Prime account through TELUS. Can I link it to my Optik TV package? Please refer to Interim sign up solution for customers who already have an active Amazon Prime membership outside of TELUS for more details.Ĩ. I currently have an Amazon Prime account. Set up parental PIN You can set up a parental PIN at /pin.ħ. High Definition (HD) content uses about 3GB per hour.Ħ. Data consumption when using Prime Video app When using Prime Video app on Optik TV or your mobile devices, it will contribute to your data usage. You will be required to sign in and register the Optik TV digital box when next time you launch the Prime Video app.ĥ. Then click on the Deregister device button on screen. To exit and sign out of Prime Video app: When in the Prime Video app and browsing through the Prime Video library, navigate to Settings located on top of the page and select Deregister your device. Exiting or de-registering your Optik TV digital box with the Prime Video app To exit the Prime Video app without signing out: Press the back or back/exit button and return to the channel you were previously watching. ![]() You may also contact us to find out how to subscribe.Ĥ. New to Amazon Prime: Please add Amazon to your Optik TV subscription by visiting /AmazonPrime. Follow the instructions on screen to register your Optik TV media box with your Amazon account ![]() Launch the app and select Sign in and start watching b. Signing in Prime Video app and registering Optik TV digital box An Amazon Prime membership is required to access the app.Įxisting Amazon Prime members: a. Press the apps/interactive button on your remote control and select Prime Video, or b. ![]() If you are currently not an Optik TV customer, you can sign up at /OptikTV.Ģ. Please visit /4K or contact us to learn about the benefits or how to upgrade. If you are an existing Optik TV and Internet customer and do not have a 4K digital box to access the Prime Video app, you need to upgrade your digital box. ![]()
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